Frequently Asked Questions Hourly Visiting Care
Visiting Care – Frequently Asked Questions
Choosing the right care provider is very important and very personal and often lots of questions arise. Here are the answers to some of the most commonly asked questions we get asked about hourly visiting care. If you still have questions please give us a call on 0845 862 1885.
Our Care Advisors are here to help you.
What is hourly visiting homecare?
Our carers can help with anything from personal care, preparing and cooking meals, housekeeping, shopping and companionship.
Pulse8+ Care provide hourly domiciliary care throughout Worcestershire, Warwickshire and the West Midlands.
If you are considering Hourly visiting care please get in touch for an informal consultation with one of our Care Managers.
What type of support will my visiting carer be able to provide?
Hourly home care services include personal care, housekeeping, sitting services, respite care, support with medication, companionship.
Personal care may include:
– Help getting up and dressed for the day
– Undressing and getting ready for bed
– Support with washing and continence care
– Housekeeping help may include:
– General housework like washing up, vacuuming
– Preparing and cooking meals
– Laundry, washing and ironing
– Other services may include:
– Errands, such as shopping or collecting prescriptions
– Help with correspondence, like letters, emails, telephone calls
– Accompanied trips to the shops or to visit or meet with friends
Will my visiting carer help around the house?
How often will my visiting carer visit me?
How long will my visiting carer stay for?
Will I always have the same carer?
Will my carer be able to support me in looking after my pets?
Does Pulse8+ Care support young people as well as elderly people?
I’m not sure if I need a carer or not. Is there anyone I can talk to about it?
What conditions do you support?
Do Pulse8+ Care provide respite care?
Respite care is available for a minimum of two weeks. One of our trained live-in carers will continue with the usual routines in place, care is not compromised in your absence, disruption is kept to a minimum and you can take a break knowing everything is in good hands.
Often respite care is planned for holidays well in advance however we recognise that sometimes it’s necessary to arrange respite care quickly to help in an emergency situation.
Please contact us to discuss respite care further.
Do you provide care through the night?
The carer sleeps at the property for a minimum of eight hours. The carer will be on hand to help but will expect to get a reasonable night’s sleep. The stay will be considered a waking night if the carer has to get up more than twice during the night.
The carer is on duty throughout the night for approximately ten hours.
We also provide a sitting service where a carer arrives at the property to keep the person requiring care company for between 2 – 4 hours. This allows the family or regular carer to take a break.
How much does hourly visiting care cost?
In some cases funding is available to help meet the cost of care. Your Local Authority are responsible for assessing your financial situation to see if you are eligible for funding.
Are there any hidden costs?
Is there any funding available to meet some of the costs of care?
Do I pay the carer directly?
I’ve been receiving visiting care but I want to change to live-in care. Is this possible?
Are you carers medically trained?
Is care all year round?
What happens if my carer is unwell or takes a holiday?
I’m not sure how much help I’ll need. I want to remain independent.
I want to be treated with dignity and retain my independence. Can this be achieved?
With this in mind we will listen to what you have to say and speak with you respectfully. We’ll also maintain strict confidentially with your personal information and treat your home and property with respect and care.
We’ll respect your privacy when providing personal care.
We’ll prepare meals according to your wishes and provide you help with eating and drinking where required.
We’ll enable you to maintain your independence and let you carry out any practical activities you wish to.
What if I’m unhappy with the care I’m receiving?
How do I contact Pulse8+ Care?
Why should I choose Pulse8+ Care?
We directly employ all of our carers and we’re committed to providing them with high quality training and development.
Pulse8+ Care are a company you can trust. We are here for you 24 hours a day, 365 days a year. We’re reliable and caring and always available to offer advice and support.
Our hard work, passion for caring and commitment to our customers means we have an excellent reputation. We’ve received countless letters of thanks and wonderful compliments from our customers which are shown on our Testimonials page.